Changes in on-line reservations will result in a $100 change fee, due at the time of change. This includes any changes in the candidate, date, location or type of qualification. Cancellations made at least one (1) month prior to the date of the written exam will receive a full refund. Cancellations made within one (1) month, but at least two (2) weeks prior to the date of the written exam date will receive a 50% refund. NO REFUND will be issued for cancellations made within two (2) weeks of the written exam date.

Cancellations must be made by requesting a cancellation through the program website, the link can be found on your confirmation email. Cancellations must be received by 5 PM Mountain Time on the Thursday two (2) weeks prior to the Friday written exam date.